Services marketing /
Kurtz, David L.,
Services marketing / David L. Kurtz - xvi, 482 pages : illustrations ; 25 cm.
BAHAN HADIAH
Includes bibliographical references and index
0471180343 9780471180340
Services marketing
Marketing
Etiquette
Customer relations
Services marketing / David L. Kurtz - xvi, 482 pages : illustrations ; 25 cm.
BAHAN HADIAH
Includes bibliographical references and index
0471180343 9780471180340
Services marketing
Marketing
Etiquette
Customer relations