The respectful communicator the part you play /

The respectful communicator the part you play / [video recording] : CRM Learning - Carlsbad, CA : CRM Learning, 2011 - 1 DVD-video (18 min., 55 sec.) : sd., col. ; 12cm. + 1 CD-ROM (12cm.) + 1 compact disc audio (12cm).

CD-ROM has reproducible worksheets in PDF

Content : dvd 1 (Main show and chapter selection); CDROM 1 (reproducible worksheets - pdf); Compact disc 1 (Support material).

Hosts, Nicola Lambo, Wesley Freitas

Demonstrates five guidelines: consider your audience; talk with someone instead of about them; confirm that you undersand what someone is saying; know the boundaries of what's appropriate to talk about; and, communicate respectfully during disagreements


Disc compatible with computer, CDs, VCD and DVD player.

MED0000300(Local)


Interpersonal communication
Interpersonal relations

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Email: umplibrary@umpsa.edu.my

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