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Encylopaedia of total quality : management, organization and strategy /

Encylopaedia of total quality : management, organization and strategy / Johan Howard - United Kingdom : Koros Press, c2012 - 3 v. : ill. ; 23 cm.

Includes bibliographical references and index

Vol. 1. Methods for measuring total quality in organization -- v.2. Methods for total quality management -- v.3 Total quality management

ISBN: 9781781630723 (3 volume set)

Subjects--Topical Terms:
Total quality management

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