Effective listening skills /
Kratz, Dennis M.
Effective listening skills / Dennis M. Kratz, Abby Robinson Kratz - New York: McGraw-Hill, 1995 - xv, 94 p.: ill.; 24 cm. - Business skills express series .
0786301228
Communication in business
Listening
Interpersonal communication
Effective listening skills / Dennis M. Kratz, Abby Robinson Kratz - New York: McGraw-Hill, 1995 - xv, 94 p.: ill.; 24 cm. - Business skills express series .
0786301228
Communication in business
Listening
Interpersonal communication