Executive's guide to knowledge management /
Stapleton, James J.
Executive's guide to knowledge management / James J. Stapleton - Hoboken, NJ: John Wiley & Sons, 2003 - xx, 236 p.; 24 cm
Includes index
0471229253
Knowledge management
Information resources management
Customer services
Executive's guide to knowledge management / James J. Stapleton - Hoboken, NJ: John Wiley & Sons, 2003 - xx, 236 p.; 24 cm
Includes index
0471229253
Knowledge management
Information resources management
Customer services