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IT performance management /

Wiggers, Peter

IT performance management / Peter Wiggers, Henk Kok, Maritha de Boer-de Wit - Oxford ; Burlington, MA : Elsevier/Butterworth-Heinemann, 2004 - xiv, 289 p. : ill. ; 26 cm.

Includes bibliographical references (p. [279-280]), glossary and index

ISBN: 0750659262

Subjects--Topical Terms:
Information technology--Management
Business enterprises--Data processing

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