Oakland on quality management /
Oakland, John S.
Oakland on quality management / John S. Oakland - Amsterdam: Elsevier, 2004 - x, 476 p.: ill.; 24 cm.
Includes bibliographical references (p. [456]-465) and index
0750657413
Total quality management
Total quality management--Case studies
Oakland on quality management / John S. Oakland - Amsterdam: Elsevier, 2004 - x, 476 p.: ill.; 24 cm.
Includes bibliographical references (p. [456]-465) and index
0750657413
Total quality management
Total quality management--Case studies