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Performance scorecards : measuring the right things in the real world /

Chang, Richard Y.

Performance scorecards : measuring the right things in the real world / Richard Y. Chang, Mark W. Morgan - San Francisco, CA: Jossey-Bass, 2000 - xxviii, 162 p.; 24 cm

References: p. 161-162

ISBN: 0787952729

Subjects--Topical Terms:
Organizational effectiveness--Measurement
Performance technology

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