Success at the enquiry desk /
Owen, Tim
Success at the enquiry desk / Tim Owen - 3rd ed. - London: Library Association Pub., 2000 - xv, 87 p.; 22 cm. - The successful LIS professional .
1856044041
Reference services (Libraries)
Information services--Quality control
Success at the enquiry desk / Tim Owen - 3rd ed. - London: Library Association Pub., 2000 - xv, 87 p.; 22 cm. - The successful LIS professional .
1856044041
Reference services (Libraries)
Information services--Quality control