Total performance scorecard : redefining management to achieve performance with integrity /
Rampersad, Hubert K.
Total performance scorecard : redefining management to achieve performance with integrity / Hubert K. Rampersad - Burlington, MA: Butterworth-Heinemann, 2003 - xx, 332 p.: ill.; 24 cm.
Includes bibliographical references (p. 313-317) and index
0750677147
Total quality management
Performance--Measurement
Employee motivation
Organizational learning
Total performance scorecard : redefining management to achieve performance with integrity / Hubert K. Rampersad - Burlington, MA: Butterworth-Heinemann, 2003 - xx, 332 p.: ill.; 24 cm.
Includes bibliographical references (p. 313-317) and index
0750677147
Total quality management
Performance--Measurement
Employee motivation
Organizational learning