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Excellent service & customer satisfaction : ajangg wacana dan kiat-kiat penting bagi keberhasilan pebisnis /

Sentana, Aso

Excellent service & customer satisfaction : ajangg wacana dan kiat-kiat penting bagi keberhasilan pebisnis / Dr. Aso Sentana - Jakarta : Penerbit PT Elex Media Komputindo, 2006 - 271 p. ; 21 cm.

ISBN: 9792096290

Subjects--Topical Terms:
Customer services
Customer satisfaction

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