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Mastering your organization's processes : a plain guide to business process management /

O'Connell, John

Mastering your organization's processes : a plain guide to business process management / John O'Connell, Jon Pyke, Roger Whitehead - Cambridge : Cambridge Univ. Press, 2006 - 270 p. : ill. ; 26 cm.

ISBN: 0521839750

Subjects--Topical Terms:
Production management
Production management--Computer programs

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