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Virtual reference services : issues and trends /

Virtual reference services : issues and trends / Stacey Kimmel, Jennifer Heise, editors - New York : The Haworth Information Press, 2003 - 194 p. : ill. ; 23 cm

ISBN: 0789020440

Subjects--Topical Terms:
Electronic reference services (Libraries)
Electronic reference services (Libraries)--United States--Case studies
Internet in library reference services
Reference services (Libraries)--Information technology

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