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Improvisational negotiation : a mediator's stories of conflict about love, money, anger - and the strategies that resolved them /

Krivis, Jeffrey

Improvisational negotiation : a mediator's stories of conflict about love, money, anger - and the strategies that resolved them / Jeffrey Krivis ; fpreword by Jim Melamed - San Francisco : Jossey-Bass, 2006 - 324 p. ; 24 cm.

ISBN: 0787980382

Subjects--Topical Terms:
Conflict management
Mediation

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