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Operations management : quality and competitiveness in a global environment /

Russell, Roberta S.

Operations management : quality and competitiveness in a global environment / Roberta S. Russell, Bernard W. Taylor - 5th ed. - Hoboken, NJ : John Wiley, 2005 - 808 p. : col. ill. ; 29 cm.

ISBN: 0471692093

Subjects--Topical Terms:
Production management
Quality control

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