Business process improvement through e-collaboration : knowledge sharing through the use of virtual groups /

Kock, Ned

Business process improvement through e-collaboration : knowledge sharing through the use of virtual groups / Ned Kock - Hershey PA : Idea Group Pub., 2005 - 283 p. : ill. ; 27 cm.

This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing

159140357X


Reengineering (Management)
Virtual work teams
Knowledge management
Organizational learning

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