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Challenges of managing information quality in service organizations /

Challenges of managing information quality in service organizations / [edited by] Latif Al-Hakim - Hershey, PA : Idea Group Pub., c2007 - xxiv, 319 p. : ill. ; 26 cm.

Includes bibliographical references and index

ISBN: 159904420X

Subjects--Topical Terms:
Information technology--Management
Information resources management--Quality control
Database management--Quality control
Service industries--Information technology--Quality control

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