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Training library staff and volunteers to provide extraordinary customer service /

Todaro, Julie

Training library staff and volunteers to provide extraordinary customer service / by Julie Todaro and Mark L. Smith - London : Facet Publishing, 2006 - 160 p. ; 28 cm.

ISBN: 1856045994

Subjects--Topical Terms:
Library employees--In-service training
Public services (Libraries)
Customer services

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