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Reference and information services in the 21st century : an introduction /

Cassell, Kay Ann

Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath - London : Facet Pub., 2006 - 378 p. : forms ; 23 cm.

ISBN: 1856045986

Subjects--Topical Terms:
Reference services (Libraries)
Electronic reference services (Libraries)
Reference books--Bibliography
Electronic reference sources--Directories

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