Toxic workplace! : managing toxic personalities and their systems of power /
Kusy, Mitchell
Toxic workplace! : managing toxic personalities and their systems of power / Mitchell E. Kusy and Elizabeth L. Holloway - 1st ed. - San Francisco : Jossey-Bass, c2009 - [ix], 242 p. : ill. ; 24 cm.
Includes bibliographical references and index
The human and financial costs of working with toxic people -- Recognizing the toxic personality: it isn't as easy as you think -- Leader reactions and strategies that typically don't work -- Organizational culture: how toxicity spreads like an infection -- Organizational strategies: dealing with toxicity at the highest system level -- Team strategies: dealing with toxicity at the team level -- Individual strategies: dealing with toxic people one-on-one -- Myths and truths about toxicity and renewal from a toxic environment
9780470424841 (cloth)
Problem employees
Interpersonal conflict
Conflict management
Personnel management
Toxic workplace! : managing toxic personalities and their systems of power / Mitchell E. Kusy and Elizabeth L. Holloway - 1st ed. - San Francisco : Jossey-Bass, c2009 - [ix], 242 p. : ill. ; 24 cm.
Includes bibliographical references and index
The human and financial costs of working with toxic people -- Recognizing the toxic personality: it isn't as easy as you think -- Leader reactions and strategies that typically don't work -- Organizational culture: how toxicity spreads like an infection -- Organizational strategies: dealing with toxicity at the highest system level -- Team strategies: dealing with toxicity at the team level -- Individual strategies: dealing with toxic people one-on-one -- Myths and truths about toxicity and renewal from a toxic environment
9780470424841 (cloth)
Problem employees
Interpersonal conflict
Conflict management
Personnel management