Total quality : management, organization, and strategy /
Evans, James R.
Total quality : management, organization, and strategy / James R. Evans - 4th ed. - Mason, Ohio : Thomson South-Western, 2005 - xii, 467 p. ; 24 cm.
0324301596
Total quality management
Total quality : management, organization, and strategy / James R. Evans - 4th ed. - Mason, Ohio : Thomson South-Western, 2005 - xii, 467 p. ; 24 cm.
0324301596
Total quality management