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Operational excellence : using lean six sigma to translate customer value through global supply chains /

Martin, James William

Operational excellence : using lean six sigma to translate customer value through global supply chains / James William Martin - Boca Raton, Florida : Auerbach , c2008 - xxi, 638 p. : ill. ; 25 cm.

ISBN: 9781420062502 1420062506

Subjects--Topical Terms:
Business logistics
Production management
Six sigma (Quality control standard)
Customer relations

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