Root cause analysis : simplified tools and techniques /
Andersen, Bjorn.
Root cause analysis : simplified tools and techniques / Bjørn Andersen, Tom Fagerhaug - 2nd ed - Milwaukee, Wis. : ASQ Quality Press, c2006 - xiv, 223 p. : ill. ; 28 cm. +e1 CD-ROM (4 3/4 in.).
ON ORDER
Includes bibliographical references (p. 215-217) and index
9780873896924 0873896920
Total quality management
Problem solving
Quality control
Root cause analysis : simplified tools and techniques / Bjørn Andersen, Tom Fagerhaug - 2nd ed - Milwaukee, Wis. : ASQ Quality Press, c2006 - xiv, 223 p. : ill. ; 28 cm. +e1 CD-ROM (4 3/4 in.).
ON ORDER
Includes bibliographical references (p. 215-217) and index
9780873896924 0873896920
Total quality management
Problem solving
Quality control