Measuring the performance of public services : principles and practice /
Pidd, Michael
Measuring the performance of public services : principles and practice / Michael Pidd - New York : Cambridge University Press, c2012 - xv, 316 p. : ill. ; 26 cm.
Includes bibliographical references and index
9781107004658
Public administration--Management
Public administration--Management--Evaluation
Public administration--Evaluation
Measuring the performance of public services : principles and practice / Michael Pidd - New York : Cambridge University Press, c2012 - xv, 316 p. : ill. ; 26 cm.
Includes bibliographical references and index
9781107004658
Public administration--Management
Public administration--Management--Evaluation
Public administration--Evaluation