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Lean for service organizations and offices : a holistic approach for achieving operational excellence and improvements /

Sarkar, Debashis

Lean for service organizations and offices : a holistic approach for achieving operational excellence and improvements / Debashis Sarkar - Milwaukee, Winconsin : ASQ Quality Press , c2008 - 231 p. : ill. ; 26 cm.

Includes bibliographical references and index

ISBN: 9780873897242

Subjects--Topical Terms:
Service industries--Management--Handbook, manuals, etc.
Industrial management--Handbooks, manuals, etc.

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