The intimate supply chain : leveraging the supply chain to manage the customer experience /
Ross, David Frederick, 1948-
The intimate supply chain : leveraging the supply chain to manage the customer experience / David Frederick Ross - Boca Raton : CRC Press/Taylor & Francis, c2008 - xxii, 280 p. : ill. ; 25 cm. - Series on resource management .
Includes bibliographical references and index
1420064975 (hbk. : alk. paper) 9781420064971 (hbk. : alk. paper)
Business logistics
Customer relations
The intimate supply chain : leveraging the supply chain to manage the customer experience / David Frederick Ross - Boca Raton : CRC Press/Taylor & Francis, c2008 - xxii, 280 p. : ill. ; 25 cm. - Series on resource management .
Includes bibliographical references and index
1420064975 (hbk. : alk. paper) 9781420064971 (hbk. : alk. paper)
Business logistics
Customer relations