Creating the customer-driven academic library /
Woodward, Jeannette
Creating the customer-driven academic library / Jeannette Woodward - Chicago : ALA Editions , c2009 - xi, 194 p. : ill. ; 23 cm. 1 online resource (xi, 194 p.)
Description based on print version record
Includes bibliographical references and index
Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress
Mode of access : Internet
9780838909768 9781441619136 (electronic bk.) 1441619135 (electronic bk.)
Academic libraries--United States
Public services (Libraries)
Academic libraries--Space utilization--Social aspects
Academic libraries--Public relations
Creating the customer-driven academic library / Jeannette Woodward - Chicago : ALA Editions , c2009 - xi, 194 p. : ill. ; 23 cm. 1 online resource (xi, 194 p.)
Description based on print version record
Includes bibliographical references and index
Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress
Mode of access : Internet
9780838909768 9781441619136 (electronic bk.) 1441619135 (electronic bk.)
Academic libraries--United States
Public services (Libraries)
Academic libraries--Space utilization--Social aspects
Academic libraries--Public relations