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Business process outsourcing : process, strategies, and contracts /

Halvey, John K.

Business process outsourcing : process, strategies, and contracts / John K. Halvey, Barbara M. Melby - 2nd ed. - Hoboken, N.J. : John Wiley & Sons, c2007 - xv, 584 p. ; 26 cm.

Includes index

ISBN: 0470044837 (cloth) 9780470044834 (cloth)

Subjects--Topical Terms:
Contracting out
Industrial procurement

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