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Service science : design for scaling and transformation /

Hsu, Cheng.

Service science : design for scaling and transformation / Cheng Hsu - Hackensack, NJ : World Scientific, c2009 - xiv, 302 p. : ill. ; 24 cm.

Includes bibliographical references and index

ISBN: 9789812836762 9812836764

Subjects--Topical Terms:
Multidisciplinary design optimization
Engineering services marketing
Service industries--Design
System design--Information resources

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