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The management and control of quality /

Evans, James R.

The management and control of quality / The management and control of quality [electronic resource] James R. Evans and William M. Lindsay - 7th ed. - Australia : Thomson, 2008 - xxii, 768 p. : ill. ; 26 cm. + 1 computer disc

Includes bibliographical references and index

ISBN: 9780324382358 0324382359

Subjects--Topical Terms:
Total quality management

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