Business-focused IT and service excellence /
Miller, David.
Business-focused IT and service excellence / David Miller - 2nd ed. - Swindon : BCS , c2008 - xvii, 176 p. : ill. ; 25 cm.
Includes bibliographical references and index
9781902505886
Business information services
Information technology--Management
Business-focused IT and service excellence / David Miller - 2nd ed. - Swindon : BCS , c2008 - xvii, 176 p. : ill. ; 25 cm.
Includes bibliographical references and index
9781902505886
Business information services
Information technology--Management