Working with Microsoft Dynamics CRM 4.0 /

Steger, Jim.

Working with Microsoft Dynamics CRM 4.0 / Jim Steger, Mike Snyder - 2nd ed. - Redmond, Wash. : Microsoft Press, c2008 - xxi, 615 p. : ill. ; 23 cm.

In earlier edition, Mike Snyder’s name appears as first author Includes index

0735623783 9780735623781


Microsoft CRM.


Customer relations--Data processing
Relationship marketing

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