Telephone courtesy & customer service : be your company's lifeline to customers /

Finch, Lloyd

Telephone courtesy & customer service : be your company's lifeline to customers / Telephone courtesy and customer service : be your company's lifeline to customers Lloyd C. Finch - 4th ed. - [Rochester, N.Y.] : Axzo Press, c2009 - ii, 114 p. : ill. ; 26 cm. - Crisp Fifty-Minutes series . - Fifty-Minute series .

Previous ed.: c1987

9781426018541 (pbk.) 1426018541 (pbk.)


Telephone etiquette
Customer services

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