Social work under pressure : how to overcome stress, fatigue and burnout in the workplace /
Van Heugten, Kate
Social work under pressure : how to overcome stress, fatigue and burnout in the workplace / Kate van Heugten - London ; Philadelphia, PA : Jessica Kingsley Publishers, 2011 - 224 p. ; 23 cm.
Includes bibliographical references and index
Introduction to concepts and models of workplace stress -- Stress in human services -- Stress in your personal and professional life -- Stress in frontline practice -- The stress of working with trauma -- Working with aggressive or violent service users -- Rudeness, bullying and violence in the workplace -- Being human, making mistakes -- Towards balance in practice
9781849051163 (pbk.)
Social workers--Psychology
Social service--Psychological aspects
Job stress
Burn out (Psychology)
Social work under pressure : how to overcome stress, fatigue and burnout in the workplace / Kate van Heugten - London ; Philadelphia, PA : Jessica Kingsley Publishers, 2011 - 224 p. ; 23 cm.
Includes bibliographical references and index
Introduction to concepts and models of workplace stress -- Stress in human services -- Stress in your personal and professional life -- Stress in frontline practice -- The stress of working with trauma -- Working with aggressive or violent service users -- Rudeness, bullying and violence in the workplace -- Being human, making mistakes -- Towards balance in practice
9781849051163 (pbk.)
Social workers--Psychology
Social service--Psychological aspects
Job stress
Burn out (Psychology)