Key performance indicators : developing, implementing, and using winning KPIs /

Parmenter, David

Key performance indicators : developing, implementing, and using winning KPIs / David Parmenter - Hoboken, NJ : John Wiley & Sons, c2007 - xv, 236 p. : ill. ; 24 cm.

Includes index

9780470095881 0470095881


Performance technology
Performance standards
Organizational effectiveness

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