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Strategic continuous process improvement : which quality tools to use, and when to use them /

Plenert, Gerhard Johannes

Strategic continuous process improvement : which quality tools to use, and when to use them / Gerhard Plenert - New York : McGraw-Hill, c2012 - xxii, 234 p. : ill. ; 24 cm.

Includes index

ISBN: 9780071767187 0071767185

Subjects--Topical Terms:
Total quality management
Quality control--Standards

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