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The ASQ ISO 9000:2000 handbook /

The ASQ ISO 9000:2000 handbook / Charles A. Cianfrani, Joseph J. Tsiakals, and John E. (Jack) West, editors - Milwaukee, Wisc. : ASQ Quality Press, c2002 - xxi, 913 p. : ill. ; 26 cm. + 1 CD-ROM

Includes bibliographical references and index

ISBN: 9780873895224 0873895223 (alk. paper)

Subjects--Topical Terms:
Quality control
Total quality management
Quality control--Standards

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