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Trust and reputation for service-oriented environments : technologies for building business intelligence and consumer confidence /

Chang, Elizabeth

Trust and reputation for service-oriented environments : technologies for building business intelligence and consumer confidence / Elizabeth Chang, Tharam Dillon, Farookh K. Hussain - Chichester, England ; Hoboken, NJ : John Wiley & Sons Inc., c2006 - xix, 349 p. : ill. ; 26 cm.

Includes bibliographical references and index

ISBN: 0470015470 (cloth : alk. paper) 9780470015476 (cloth : alk. paper)

Subjects--Topical Terms:
Electronic commerce--Security measures
Business enterprises--Computer networks--Security measures
Trust
Consumer confidence
Consumer protection

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