Crash course in reference /
Ford, Charlotte
Crash course in reference / Charlotte Ford - Westport, Conn. : Libraries Unlimited, 2008 - xi, 143 p. : ill. ; 28 cm. - Crash course . - Crash course series (Westport, Conn.) .
Includes bibliographical references and index
What is reference service? -- Communicating with your patrons -- Building and maintaining a reference collection -- Searching print and electronic sources -- Finding books : library catalogs and bibliographies -- Finding articles : indexes and databases -- Finding background information and definitions : encyclopedias and dictionaries -- Finding facts fast : ready reference -- Using the Web to reach your patrons and help them find information -- Reference ethics and reference policies -- Networking with other libraries and librarians -- For more information
9781591584636 (alk. paper) 1591584639 (alk. paper)
Reference services (Libraries)--Handbooks, manuals, etc.
Crash course in reference / Charlotte Ford - Westport, Conn. : Libraries Unlimited, 2008 - xi, 143 p. : ill. ; 28 cm. - Crash course . - Crash course series (Westport, Conn.) .
Includes bibliographical references and index
What is reference service? -- Communicating with your patrons -- Building and maintaining a reference collection -- Searching print and electronic sources -- Finding books : library catalogs and bibliographies -- Finding articles : indexes and databases -- Finding background information and definitions : encyclopedias and dictionaries -- Finding facts fast : ready reference -- Using the Web to reach your patrons and help them find information -- Reference ethics and reference policies -- Networking with other libraries and librarians -- For more information
9781591584636 (alk. paper) 1591584639 (alk. paper)
Reference services (Libraries)--Handbooks, manuals, etc.