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Essentials of quality : with cases and experiential exercises /

Sower, Victor E.

Essentials of quality : with cases and experiential exercises / Victor E. Sower - Hoboken, NJ : John Wiley & Sons, c2011 - xix, 392 p. : ill. ; 23 cm.

Includes bibliographical references and index

ISBN: 9780470509593

Subjects--Topical Terms:
Total quality management
Total quality control

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