Public transport in Kuantan: passenger's valuation of quality in bus service with focus on comfort, convenience and safety /
Mushamiza Romli
Public transport in Kuantan: passenger's valuation of quality in bus service with focus on comfort, convenience and safety / Mushamiza Romli - Kuantan, Pahang : UMP, 2014 - vi, 66 p. : ill. (some col.) ; 30 cm.
Faculty of Civil Engineering and Earth Resources
Project paper (Bachelor of Engineering (Civil Engineering)) -- Universiti Malaysia Pahang - 2014
Bibliography : p. 56
THE0001578(Local)
Service industries--Quality control
Consumer satisfaction
Public transport in Kuantan: passenger's valuation of quality in bus service with focus on comfort, convenience and safety / Mushamiza Romli - Kuantan, Pahang : UMP, 2014 - vi, 66 p. : ill. (some col.) ; 30 cm.
Faculty of Civil Engineering and Earth Resources
Project paper (Bachelor of Engineering (Civil Engineering)) -- Universiti Malaysia Pahang - 2014
Bibliography : p. 56
THE0001578(Local)
Service industries--Quality control
Consumer satisfaction