A leadership guide for volunteer fire departments /

Snook, Jack W.

A leadership guide for volunteer fire departments / Jack W. Snook, Richard B. Gasaway, Tim L. Holman - 4th ed. - Sudbury, MA : Jones and Bartlett Publishers, c2011 - vii, 135 p. ; 26 cm.

At head of title: International Association of Fire Chiefs

Introduction to voluneer fire departments -- Recruiting volunteers -- Selecting volunteers -- Training volunteers -- Motivating and counseling volunteers -- Effective leadership -- Strategic planning -- Time management -- Compensation and benefits -- Effective communication -- Team building -- Conflict resolution -- Discipline -- Fire department image -- Developing future leaders

9780763742072 (hard cover) 0763742074 (hard cover)


Volunteer fire departments--Management--United States
Volunteer fire departments--Personnel management--United States

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