Effective crisis communication : moving from crisis to opportunity /
Ulmer, Robert R.
Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger - 2nd ed. - Thousand Oaks, CA : Sage Publications, Inc, 2010 - xvii, 239 p. : ill. ; 23 cm.
Includes bibliographical references and index
9781412980340 1412980348 141298033X 9781412980333
Crisis management
Emergency management
Communication in management
Communication in organizations
Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger - 2nd ed. - Thousand Oaks, CA : Sage Publications, Inc, 2010 - xvii, 239 p. : ill. ; 23 cm.
Includes bibliographical references and index
9781412980340 1412980348 141298033X 9781412980333
Crisis management
Emergency management
Communication in management
Communication in organizations