The big book of people skills games /
Scannell, Edward E.
The big book of people skills games / The big book of people skills games : quick, effective activities for making great impressions, boosting problem-solving skills, and improving customer service Edward E. Scannell & Colleen A. Rickenbacher - New York : McGraw-Hill, c2010 - x, 260 p. : ill. ; 24 cm. - Big book series . - Big book series .
9780071745093 (pbk. : alk. paper) 0071745092 (pbk. : alk. paper)
Management games
Interpersonal relations
Customer relations
Communication in management
The big book of people skills games / The big book of people skills games : quick, effective activities for making great impressions, boosting problem-solving skills, and improving customer service Edward E. Scannell & Colleen A. Rickenbacher - New York : McGraw-Hill, c2010 - x, 260 p. : ill. ; 24 cm. - Big book series . - Big book series .
9780071745093 (pbk. : alk. paper) 0071745092 (pbk. : alk. paper)
Management games
Interpersonal relations
Customer relations
Communication in management