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Workflow modeling : tools for process improvement and applications development /

Sharp, Alec

Workflow modeling : tools for process improvement and applications development / Alec Sharp, Patrick McDermott - 2nd ed. - Boston : Artech House, c2009 - xx, 449 p. : ill. ; 27 cm.

Includes bibliographical references and index

ISBN: 9781596931923 1596931922

Subjects--Topical Terms:
Reengineering (Management)
Organizational change
Industrial management
Information technology
Workflow

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