A professional’s guide to decision science and problem solving : an integrated approach for assessing issues, finding solutions, and reaching corporate objectives /

Tillman, Frank A.

A professional’s guide to decision science and problem solving : an integrated approach for assessing issues, finding solutions, and reaching corporate objectives / Frank A. Tillman, Deandra T. Cassone. - Upper Saddle River, N.J. : FT Press, 2012 - xviii, 251 p. : ill. ; 24 cm.

Includes bibliographical references and index

The method -- Define the objectives and identify metrics -- Basic building blocks of problem solving -- Explore the environment -- Integrated corporate planning -- Explore the scope of the problem and its importance -- How does this problem fit into the overall processes? -- Data mining and statistical analysis -- Assess the information and its availability -- Solve the problem and measure the results -- Select the best method that the data will support -- Evaluate the results and do sensitivity analysis -- Measure the degree of success -- Case studies -- Logistics service provider case study -- Introduction -- Life cycle and new product development -- Introduction -- Airline merger -- Introduction -- Appendix A. overview of methodologies -- Appendix B. detailed methodologies

9780132869782 0132869780


Organizational effectiveness
Organizational behavior--Evaluation
Decision making
Problem solving

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