How you can talk to anyone in every situation /

Sargent, Emma

How you can talk to anyone in every situation / Emma Sargent and Tim Fearon - Harlow, England ; New York : Prentice Hall Life, c2011 - x, 188 p. ; 22 cm.

The secrets of talking to anyone with confidence -- It's all about you -- Conversation basics -- How to build rapport and connect with anyone -- How you can talk to anyone at work -- How to talk to anyone in difficult situations -- When to shut up! -- How to talk when you want to shine

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