Root cause analysis : improving performance for bottom-line results /

Latino, Robert J.

Root cause analysis : improving performance for bottom-line results / Robert J. Latino, Kenneth C. Latino, Mark A. Latino. - 4th ed. - Boca Raton, FL : CRC Press, c2011 - xxiv, 255 p. : ill. ; 25 cm.

Includes bibliographical references and index

9781439850923 (hbk) 1439850925 (hbk)


Quality control--Data processing
Industrial accidents--Investigation
Critical incident technique

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