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TQM implementation and impact in the Malaysian public sector : an imperical study /

Lian, Teddy Kok Fei

TQM implementation and impact in the Malaysian public sector : an imperical study / by Teddy Lian Kok Fei - Kuala Lumpur : Institut Tadbiran Awam Negara Malaysia (INTAN), 2002 - xii, 94 p. ; 24 cm. - Monograf Institut Tadbiran Awam Negara Malaysia ; 4 . - Monograf Institut Tadbiran Awam Negara Malaysia ; 4 .

Includes bibliographical references

ISBN: 9679933903 9789679933901

Subjects--Topical Terms:
Total quality management in government--Malaysia
Civil service--Malaysia
Public administration--Malaysia

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