Successful enquiry answering every time /
Buckley Owen, Tim
Successful enquiry answering every time / Tim Buckley Owen - 6th ed. - London : Facet, 2012 - xiii, 156 p. ; 24 cm.
Includes bibliographical references and index
9781856048118 pbk. 185604811X
Reference services (Libraries)--Great Britain
Libraries--Customer services
Reference services (Libraries)
Information retrieval
Successful enquiry answering every time / Tim Buckley Owen - 6th ed. - London : Facet, 2012 - xiii, 156 p. ; 24 cm.
Includes bibliographical references and index
9781856048118 pbk. 185604811X
Reference services (Libraries)--Great Britain
Libraries--Customer services
Reference services (Libraries)
Information retrieval